Two minutes.
That's all we need.

Every time a New Zealander taps to pay, a small percentage leaves the country — extracted by global card networks that have no stake in the community, the merchant, or the local economy. We are about to change that.

Before we build anything, we want to hear from you. No pitch. No obligation. Just a few quick questions to make sure we're solving real problems.

0 of 7 answered
About your business
Who are we talking to?
What's your role?
What kind of business?
Roughly how much do you pay in card and terminal fees per month?
Terminal lease, merchant service fees — everything combined. Note: the NZ government is banning payment surcharges from mid-2026, meaning you'll absorb these costs in full.
Roughly how many card transactions do you process per day?
How satisfied are you with your current terminal and payments setup overall?
If you could change one thing about how you currently accept payments, what would it be?
Select all that apply.
Are you aware that NZ is banning payment surcharges from mid-2026 — meaning you can no longer pass card fees to customers?
The Commerce Commission is currently finalising the rules.
When a regular walks in — someone who comes 4 or 5 times a week — what do you actually know about them?
Select all that apply.
The problems we think exist
Has a regular ever just stopped coming in — and you had no way to reach them?
If you could send a personalised offer to a customer who hadn't visited in two weeks, what would you most likely offer?
What it would take
What's your biggest concern about trying a new payment method alongside your existing terminal?
Select all that apply.
If Tapara meant: you know every regular by name, pay 0.3% instead of 1.5%, and need no new terminal — how interested would you be?
Do you currently run any kind of loyalty programme?
Would you offer loyalty rewards to encourage customers to tap Tapara instead of paywave — knowing every Tapara tap costs you 0.3% vs 1.5% on card?
For example: a free coffee every 9 visits, a small discount, or points that build up over time.
Would you be up for a 10-minute chat in person?
We'll come to you, at whatever time suits.
Anything else you'd want us to know?

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tapara

Thank you.

Your answers mean a lot. We'll build something worth your time — and if you're up for a chat, we'll be in touch soon.

tapara.co.nz